Answers
151 questions, each routed to whoever can answer it
The questions international students most often ask in their first weeks at the University of Alberta, each routed to the office, plan, or external authority that can answer it. This is a routing and information reference, not legal, medical, immigration, or financial advice. Where official rules apply, the linked source pages are authoritative. For individual immigration questions, contact International Student and Visitor Services (ISVS).
- Questions151Search every answer
- Topics14
- Last reviewedSep 302026
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In immediate danger, call 911 first. Every number here connects you to a person.
Offices and official pages7Where most answers below send you.
University of Alberta
Government of Canada
Start here: who can answer what?5
I am a new international student. What is the first UAlberta office I should know?
Start with International Student and Visitor Services (ISVS). ISVS is the main UAlberta unit for international student settlement, immigration-adjacent support, orientation, webinars, and referrals. Use it for study permits, work permits, visas, health insurance, Social Insurance Number information, arriving in Edmonton, cultural adjustment, emergency funding referrals, and getting connected to campus services.
How do I contact International Student and Visitor Services (ISVS)?
Use the official ISVS contact page and the student service portal. Generally use your @ualberta.ca email and include your student ID when asking about your file. ISVS also advertises in-person support, but availability can change by term, so check the contact page before going in person.
SourcesContact ISVSWhat is the Student Service Centre (SSC), and when should I use it?
The Student Service Centre is the broad front door for registrar and student-service questions: admissions, registration, records, transcripts, convocation, financial support routing, general Bear Tracks questions, and referrals to health, wellness, academic, or faculty supports. For faculty-specific academic advice, degree rules, course substitutions, or program planning, SSC may refer you to your faculty or department.
SourcesStudent Service CentreShould I ask UASU, GSA, ISA, my faculty, or ISVS?
Quick routing rule: International Student and Visitor Services (ISVS) for international-student immigration and settlement questions; the Student Service Centre (SSC) for records, registration, fees, and general student-service routing; the University of Alberta Students' Union (UASU) for undergraduate advocacy, student services, health/dental plan information, Safewalk, and student groups; the Graduate Students' Association (GSA) for graduate representation, graduate services, health/dental plan information, and the Graduate Student Assistance Program (GSAP); the International Students Association (ISA) for international student advocacy and community; your faculty or department for program-specific academic rules.
Is this FAQ immigration advice?
No. This is an information and routing guide. Immigration rules change and individual circumstances matter. For UAlberta-specific support, contact International Student and Visitor Services (ISVS). For official legal requirements and applications, use Immigration, Refugees and Citizenship Canada (IRCC) pages. Do not rely only on friends, social media, or outdated blog posts for immigration decisions.
Before arrival and first week in Edmonton7
What should I complete before travelling to Canada?
At minimum, confirm your immigration documents, admission status, course registration access, housing plan, health-insurance plan, finances for tuition and living costs, and arrival transportation. Also review UAlberta preparation pages, international orientation information, and any faculty-specific onboarding instructions.
Does UAlberta offer International Student Orientation?
Yes. International Student Orientation and related welcome programming help you understand travel planning, housing, winter preparation, campus services, cultural adjustment, and practical first steps such as getting a SIN when eligible. Check the orientation page and your UAlberta email for term-specific dates and registration.
SourcesPrepare for UAlbertaWhat documents should I keep with me during travel?
Carry essential documents in your hand luggage, not checked baggage: passport, letter of introduction or port-of-entry letter if applicable, study permit approval documents, UAlberta admission letter, proof of funds, housing address, contact information for UAlberta and family, health-insurance information, and any documents IRCC told you to carry. Border officers may ask to see supporting documents.
How do I get from Edmonton International Airport to campus or housing?
UAlberta welcome services may offer term-specific arrival supports such as airport information or transportation guidance. Check the current orientation/welcome page before you travel. If no arrival program is available, plan a safe airport transfer in advance and keep your accommodation address offline on your phone and on paper.
SourcesGetting around - ISVSWhat should I do in my first 72 hours in Edmonton?
A practical order: confirm housing and safe transportation; check your UAlberta email; attend orientation/check-in; activate or verify your CCID, Bear Tracks, and ONEcard; confirm course registration; confirm health-insurance coverage; apply for AHCIP or understand UAHIP if applicable; apply for a SIN if you are eligible to work; learn how to call 911, 811, and campus support services.
How do I get a Canadian phone number or cell plan?
If your phone is unlocked, you can usually start with a Canadian SIM card or eSIM from a major or discount provider. Compare plans by monthly cost, data, Canada-wide calling, contract length, setup fees, and whether you must bring your own device. Student promotions often appear around August and September, so bring government photo ID, your study permit, and your ONEcard if a provider asks for student proof.
SourcesPrepare for UAlbertaWhat should I buy first for Edmonton winter?
Do not panic-buy everything before you arrive. Focus first on a warm winter jacket, gloves, hat, scarf, thermal layers, winter boots with grip, and a way to protect your phone battery in the cold. Weather apps may show both the actual temperature and a “feels like” wind-chill temperature; dress for the wind chill, especially on windy days. ISVS orientation and settlement sessions often cover winter preparation, and local students can help you avoid overpriced or unsuitable items.
SourcesPrepare for UAlberta
Study permits, immigration status, and documents17
Where do I apply for my first study permit?
Apply through Immigration, Refugees and Citizenship Canada (IRCC) using official instructions. UAlberta provides study-permit information and may provide tools or supports for admitted degree-seeking students, but the application itself is an IRCC process.
Before you rely on this
- Always check current IRCC requirements for your country and program level.
Can ISVS help with my study permit, work permit, visa, or immigration questions?
Yes. ISVS has licensed immigration specialists and advisors who support UAlberta international students with immigration-related questions and referrals. Use ISVS instead of relying on unofficial WhatsApp, Reddit, TikTok, or country group advice for high-stakes questions.
What phone or text scams commonly target international students?
Be suspicious of calls, texts, emails, or social media messages claiming to be from Immigration, Refugees and Citizenship Canada (IRCC), the Canada Revenue Agency, police, a delivery company, or a bank if they threaten arrest, deportation, account closure, or immediate penalties. Real government offices do not demand urgent payment by cryptocurrency, gift cards, wire transfer, or casual e-transfer. Hang up, do not click links, and contact International Student and Visitor Services (ISVS), UAlberta Protective Services, your bank, or the official agency contact page if you are unsure.
When should I renew or extend my study permit?
IRCC says you should apply to extend your study permit at least 30 days before it expires. If your passport expires soon, renew the passport first when possible, because IRCC will not issue a study permit beyond your passport validity.
Before you rely on this
- Do not wait until the final week.
Can I keep studying while my study permit extension is being processed?
If you applied for the extension before your current permit expired and you remain in Canada, IRCC generally allows you to keep studying under the same conditions while the application is in process (maintained status).
Before you rely on this
- Because status issues are individual, confirm your situation with IRCC instructions or ISVS if anything is unusual.
What happens if I finish my program earlier than expected?
IRCC rules can shorten how long your study permit remains valid after program completion. If you finish earlier, check IRCC rules and speak with ISVS before assuming you can remain in Canada until the printed expiry date.
Can I take a reduced course load, withdraw, or study part time?
UAlberta notes that part-time study or withdrawals during regular terms can affect Post-Graduation Work Permit eligibility, except in limited situations such as a final term. Speak with your faculty and ISVS before changing registration.
Before you rely on this
- Do not change to part-time status, withdraw from courses, or take a leave without checking immigration consequences.
What should I do if my study permit application is refused?
Read the refusal letter carefully, do not immediately reuse the same documents, and contact UAlberta/ISVS if you are an admitted student. You may need to understand the refusal reasons, deadlines, whether a deferral is possible, and whether reapplication or other options are appropriate.
SourcesContact ISVSWhat is a visa or eTA, and is it the same as a study permit?
No. A study permit authorizes study in Canada. A temporary resident visa or electronic travel authorization (eTA) is a travel document that helps you enter Canada. Some students need both a valid study permit and a valid entry document. Check IRCC rules for your passport country before leaving Canada and before re-entering.
What if I am bringing a spouse, common-law partner, or children?
Start planning early because family members may need their own visitor, study, or work documents, and you may need additional proof of funds, relationship documents, housing planning, school or childcare planning, and health-insurance planning. Some spouses or common-law partners of international students may be eligible for an open work permit, but eligibility is limited by current IRCC rules and your program type, so check IRCC and speak with ISVS before making work or travel assumptions.
When should I start planning for the Post-Graduation Work Permit (PGWP)?
Start in your first year, not your last month. PGWP eligibility can be affected by full-time status, program completion, timing, previous PGWP use, leave periods, and application deadlines.
Before you rely on this
- UAlberta summarizes PGWP basics, but IRCC rules can change, so verify requirements before making academic or travel decisions.
My study permit and visa are expiring. Which should I renew first?
Extend your study permit first if you need more time to study in Canada. Your permit authorizes your studies; your temporary resident visa (TRV) is a travel document. A permit extension does not automatically renew your TRV. Once IRCC approves the extension, apply separately for a new TRV if you need one for travel.
- Start early: follow IRCC's instruction to apply at least 30 days before expiry. Check passport validity.
- Request a current enrolment letter; gather your passport, permit, financial evidence and documents from your personalized checklist.
- Apply through the IRCC secure account, upload the enrolment letter in the acceptance-letter slot, pay and save the submission confirmation.
- After approval, use IRCC's in-Canada visitor-visa process if needed. Proof of approval can be used before the paper permit arrives.
Before you rely on this
- Check whether a PAL/TAL or an exemption applies to your circumstances.
- Applying to renew a visa does not extend your study status. Visa-exempt travellers should check eTA requirements instead.
My study permit expired before I applied. Can I keep studying?
If you did not apply before expiry, you generally lose student status and must stop studying. Contact an international student advisor promptly about restoration and a new permit. A late application does not give you the same rights as a timely extension application.
- Record the expiry date and contact International Student Services immediately.
- Check restoration eligibility and the applicable deadline with an authorized advisor.
- If eligible, apply for restoration and a new study permit with the required explanation, documents and fees.
- Resume studying only after status is restored and you receive your new permit.
Before you rely on this
- Work authorization must also be checked; do not assume you can keep working.
- Students who submitted a valid extension application before expiry may have maintained status while remaining in Canada, subject to their existing conditions.
My PGWP was refused. What should I do immediately?
If you were working while waiting for your PGWP, stop working on the day IRCC notifies you of the refusal unless you have separate valid authorization. Save the refusal letter and seek immigration advice immediately. Your next step depends on the refusal reason, your status and whether you still meet the application deadlines.
- Save the refusal decision, notification date and a complete copy of your original application.
- Ask an authorized immigration professional to review your study history, completion date, language evidence and the officer's reasons.
- Discuss reconsideration for an identifiable error, a corrected new application if still eligible, and any status-restoration or departure requirements.
- If a court challenge may be appropriate, consult an immigration lawyer promptly; judicial-review deadlines are short.
Before you rely on this
- A refusal is not automatically permanent PGWP ineligibility, but a new application must still meet the rules.
- Requesting reconsideration or reapplying does not itself restore permission to work.
I believe IRCC made an error refusing my PGWP. How can I request reconsideration?
You can ask IRCC to reconsider an identifiable error, but reopening a refused application is discretionary. Being eligible does not guarantee reconsideration or approval. Have an authorized immigration professional review the refusal, then send a focused request through the IRCC web form with evidence addressing the specific error.
- Identify each refusal reason and explain exactly what was misunderstood or overlooked, referring to the rules applicable to your application.
- Prepare a letter headed 'Request for reconsideration — PGWP' with your name, UCI, application number, refusal date and the decision you want reviewed.
- Attach the refusal letter and relevant evidence, such as transcripts, an enrolment/completion letter, approved-leave evidence or proof a document was originally submitted.
- Use the web form's application/document-update route, identify Temporary Residence and the work-permit application, and save the acknowledgement.
Before you rely on this
- These are suggested ways to organize a request, not a guaranteed or formal appeal procedure.
- A reconsideration request does not extend status, authorize work, pause restoration deadlines or preserve court deadlines. Assess those separately immediately.
- Do not use the document-amendment form IMM 1436 to challenge a refusal.
How do I start applying for Alberta's Provincial Nominee Program?
Alberta's PNP is called the Alberta Advantage Immigration Program (AAIP). Start with its Eligibility Explorer and the rules for your possible stream. For worker streams, you must submit a Worker Expression of Interest (WEOI) and receive an invitation before submitting a nomination application.
- Review AAIP streams and confirm you meet at least one stream's eligibility requirements.
- Create or use your own Alberta.ca Account and enter the AAIP portal through the official application page.
- Complete the WEOI accurately and pay the current fee: CAD 135 as checked on September 6, 2026.
- Keep the profile updated. If invited, follow the invitation deadlines, document checklist and separate application-fee instructions.
- If nominated, complete the appropriate federal permanent-residence application.
Before you rely on this
- A U of A degree, an EOI or a provincial nomination does not guarantee permanent residence.
- Use AAIP's official webinars, learning resources and contact route for program questions. For personal immigration strategy, use an authorized professional.
- An AAIP application does not by itself extend your immigration status or work permit.
Can a U of A graduate on a PGWP qualify for the Alberta Opportunity Stream?
Possibly. PGWP holders need an eligible Alberta credential, qualifying full-time Alberta employment and job offer, a job related to their Alberta field of study, and the required language results. They generally need at least six months of qualifying full-time work in their current occupation in Alberta within the last 18 months.
- Check that your credential and PGWP meet the stream's requirements.
- Match your actual duties to the NOC occupation and check occupation exclusions.
- Check your work history, job offer, language test and any licensing requirements against the current eligibility page.
- If eligible, follow the WEOI and invitation process.
Before you rely on this
- Full-time qualifying work means at least 30 hours per week. Student work generally does not count; narrowly defined paid Alberta co-op work may qualify.
- The stream requires an eligible valid work permit at application and assessment; maintained or restoration status does not meet that requirement.
Health insurance, doctors, emergencies, and mental health12
Do international students need health insurance?
Yes. UAlberta states that international students must have basic health insurance. Depending on your immigration status, length of stay, age, and residency situation, you may be covered through the Alberta Health Care Insurance Plan (AHCIP) or through UAHIP.
Before you rely on this
- Do not assume you are covered until you confirm your status.
Is AHS the same as AHCIP?
No. Students often say “register for AHS,” but the public health insurance plan is AHCIP, administered through Alberta Health. Alberta Health Services (AHS) operates health services such as hospitals and Health Link 811. For insurance registration, look for AHCIP instructions.
SourcesAHCIP: coverage for studentsWho may be eligible for AHCIP?
Alberta Health says you may be eligible with a 12-month study permit for an Alberta institution if you will live in Alberta for 12 months or more. A permit of more than 6 but less than 12 months can also qualify, with a letter from your school confirming your enrolment and your intention to stay at least 12 months. Students transferring from another province with 6 or more months left on that permit may also be eligible.
Before you rely on this
- Apply promptly after arriving, and confirm eligibility with Alberta Health if your documents or dates are unusual.
SourcesAHCIP: coverage for studentsWhat is UAHIP?
UAHIP is the University of Alberta Health Insurance Plan for international students, employees, and families in Canada who are not eligible for provincial coverage. It is intended as basic health coverage when AHCIP is not available. Registered students are typically enrolled by the university after course registration is confirmed, but check your UAlberta email and UAHIP instructions.
SourcesHealth insurance - UAlbertaWhat is the UASU Health and Dental Plan?
The UASU Health and Dental Plan is extended coverage for undergraduate students. It helps cover services that basic provincial or UAHIP coverage does not normally cover, such as some prescription, dental, vision, and paramedical services. You generally need basic health coverage (AHCIP, another provincial plan, or UAHIP) to use the extended plan.
SourcesUASU Health and Dental PlanWhat is the GSA Health and Dental Plan?
The GSA Health and Dental Plan is extended coverage for eligible graduate students. It is separate from basic AHCIP or UAHIP and can include additional health, dental, vision, and travel benefits. Graduate students should check the GSA page for current enrollment, opt-out, family add-on, and change-of-coverage deadlines.
SourcesGSA Health and Dental PlanWhere can I see a doctor on or near campus?
The University Health Centre can serve as a primary care provider for students and offers health services to UAlberta students, employees, and eligible family members. For non-emergency needs such as checkups, minor illness, prescription refills, or referrals, use the University Health Centre, a family doctor, or a walk-in clinic. Hospital emergency departments are for severe, urgent, or life-threatening problems. For immediate danger call 911; for non-emergency health advice in Alberta, call Health Link at 811.
SourcesUniversity Health CentreHow do prescriptions and pharmacy coverage work?
A doctor, nurse practitioner, or other authorized prescriber writes the prescription, and you take it to a pharmacy. The Campus Pharmacy in Students' Union Building is one convenient option, but you can use other pharmacies too. Check your plan details and use your pay-direct or benefits card when available so the pharmacy can bill the insurer directly.
Before you rely on this
- Basic provincial or UAHIP coverage may not cover every prescription; the UASU or GSA Health and Dental Plan may cover part of eligible prescription costs.
What should I do in a medical emergency?
Call 911 for immediate danger, a life-threatening emergency, or a situation needing ambulance, police, or fire response. For non-emergency health advice in Alberta, call Health Link at 811. If you are near campus and need emergency hospital care, the University of Alberta Hospital emergency department is close to North Campus.
SourcesNeed Help NowWhere can I get mental health support?
For non-crisis support, UAlberta Counselling and Clinical Services offers confidential counselling and psychiatric services to eligible students. The UASU Peer Support Centre offers free, confidential, non-judgmental supportive listening and referrals. Graduate students can also use the Graduate Student Assistance Program (GSAP). For immediate danger call 911; for crisis lines use 9-8-8 or the Edmonton Distress Line.
Where can someone get help after sexual assault or sexual violence?
The UAlberta Sexual Assault Centre provides confidential support, crisis intervention, information, and referrals for survivors and supporters. You do not need to make a formal complaint to ask for support. In immediate danger, call 911.
SourcesNeed Help NowWill my health insurance continue while I wait for my study permit extension?
Do not assume your Alberta Health Care Insurance Plan (AHCIP) coverage renews automatically. Its expiry can be tied to your immigration document. If you applied before your permit expired and have not been refused, contact AHCIP to ask about a temporary coverage extension; the first extension can be up to 90 days if you qualify.
- Check your health-card expiry and contact AHCIP before coverage ends.
- Have your IRCC application date, application number and proof of timely submission ready.
- When the new permit arrives, take it to a participating registry to update your coverage.
- Ask International Student Services and your insurer about any gap, UAHIP eligibility, and your separate SU/GSA health and dental benefits.
Before you rely on this
- Maintained immigration status is not automatic health-insurance coverage.
- Do not assume the SU/GSA supplementary plan replaces provincial or primary medical insurance. Confirm each plan separately.
- If IRCC refuses your extension, notify AHCIP.
Housing, transportation, food, and campus safety14
Where should I look for housing?
Start with UAlberta Residence Services and the ISVS housing page. Residence may be simpler for first-year students because it reduces commute, furniture, utilities, and lease complexity. Off-campus housing can be cheaper or more flexible but requires more caution about leases, scams, deposits, transit, and winter travel.
Is housing guaranteed for new students?
UAlberta advertises guaranteed housing for eligible first-year undergraduate students, including new international undergraduates, who apply to Edmonton-campus residence by the stated deadline. Deadlines and conditions matter, so check the current guaranteed-housing page rather than relying on old posts.
What is International House?
International House is a UAlberta residence community for upper-year undergraduate and graduate students from Canada and around the world. It emphasizes global education, intercultural community, and residence life, and a strong option for students who want a more international living-learning environment.
SourcesResidence ServicesHow can I avoid rental scams?
Do not send large deposits before verifying the landlord, unit, lease terms, and legitimacy of the listing. Be cautious if the landlord refuses a video tour, pressures you to pay immediately, asks for unusual payment methods, or offers rent far below market value. Use UAlberta housing resources, local tenant information, and trusted contacts before signing.
SourcesFind housing - ISVSWhat is U-Pass?
U-Pass is a transit pass connected to UAlberta student enrollment and student association agreements. It provides access to participating Edmonton-region transit systems for eligible students. Check current eligibility, fees, activation instructions, and opt-out rules on the official U-Pass page.
What is the campus pedway system?
Pedways are indoor, heated walkways, tunnels, and bridges that connect parts of North Campus. They are useful in winter because you can move between some major buildings with less outdoor exposure. Learn the routes around your own classes first, and use campus maps or signage when planning a new route because not every building is connected indoors.
Where can I find groceries or ingredients from home?
Start with nearby mainstream grocery stores for basics, then ask student groups, roommates, and local community groups about stores that carry ingredients from your region. Edmonton has many international and specialty markets, including East and Southeast Asian, South Asian, Middle Eastern, halal, African, Latin American, and European grocery options. Check transit time, winter travel, prices, and whether bulk buying is realistic before you shop far from campus.
SourcesGetting around - ISVSIs it safe to walk on campus at night?
UAlberta is an urban campus, so use normal city safety habits: travel with others when possible, plan transit, keep your phone charged, and avoid isolated routes late at night. UASU Safewalk is a volunteer-run service that can accompany students on or near campus when operating. Check current Safewalk hours before relying on it.
SourcesSafewalk - UASUI cannot afford groceries this month. Can international students use the Campus Food Bank?
Yes. The Campus Food Bank supports U of A community members experiencing difficulty affording groceries, including international students. Register through its client-information page using your UAlberta email and book an appointment.
- Open the client page and select 'REGISTER OR BOOK an appointment'.
- Complete the registration/booking instructions and bring your own bags.
- Visit SUB 1-81 at your appointment time.
- If no appointments are available and your need is urgent, call 780-492-8677 or email info@campusfoodbank.com.
Before you rely on this
- The service provides supplementary groceries, not a complete monthly food budget.
- The provider states that client data is not shared with the university or government agencies; anonymized reporting is separate.
What should I do if I feel unsafe or witness an emergency?
Call 911 if there is immediate danger. For non-emergency campus concerns, use UAlberta safety resources and building staff where appropriate. If the issue involves harassment, discrimination, violence, or misconduct, UAlberta has offices that can explain reporting and support options.
There is flooding, a fire or another urgent problem in university residence. Who should I call?
For a fire or life-threatening emergency, call 911 first, then U of A Protective Services at 780-492-5050 and your residence office or RA. For urgent facility issues such as flooding, contact your residence office or RA immediately. After business hours, call Campus Control Centre at 780-492-4833.
- Move away from immediate danger and make the appropriate emergency call.
- Give your residence, unit number, exact location and a short description.
- After calling, submit a residence maintenance request to document the issue and note whom you contacted.
Before you rely on this
- For Augustana, select option 3 when calling Campus Control Centre.
- Do not rely on an online maintenance ticket alone for an urgent flood or safety risk.
- These maintenance contacts serve university-managed residences; private rentals have a different route.
My private off-campus rental is flooding or unsafe. Can Residence Services help?
For immediate danger, leave the unsafe area and call 911. Report an urgent leak, heating failure or building problem to your landlord or property manager's emergency contact. University Residence Services does not manage repairs in privately rented homes.
- Call the property's emergency number and follow up in writing with the address, problem and photos taken only if safe.
- Ask the landlord when repairs will happen and whether the unit is safe to occupy.
- Contact your tenant insurer about damaged belongings or temporary accommodation covered by your policy.
- If repairs remain unresolved, use Alberta's landlord–tenant guidance and dispute-resolution route; ask student services for support if the disruption affects your studies.
Before you rely on this
- Do not withhold rent as a repair strategy; Alberta's guidance directs tenants to formal remedies.
- No universal university guarantee of emergency housing for private-rental incidents was verified.
How do I activate my Arc card for my U of A U-Pass?
Open the university U-Pass page, choose 'Access the U-Pass App', sign in and add your Arc card. Your pass depends on eligibility, an assessed U-Pass fee and the term's validity dates.
- Check Bear Tracks → Financial Account → Fee Assessment for the U-Pass fee.
- Link your card in the university app and check its status.
- Activation can take up to seven days at term-start; check before travelling.
Before you rely on this
- General Arc registration does not replace linking your card in the university app.
- Keep your card; an assessed U-Pass normally updates for later terms.
My Arc card says insufficient funds or does not work. What should I check?
Check your linked card, fee assessment and pass status. 'Insufficient funds' can mean no active U-Pass; 'low funds' can warn of approaching expiry.
- Review your card in the university U-Pass app and your fee assessment in Bear Tracks.
- If you replaced a lost card, activate the replacement in the app.
- Use the university U-Pass help page for the specific error and pay the required fare while the pass is inactive.
Before you rely on this
- Being a student alone does not guarantee U-Pass eligibility.
Money, fees, emergency funding, and budgeting10
What should I budget for besides tuition?
Budget for rent, food, winter clothing, health and dental costs not covered by insurance, books or course materials, transit, phone, household items, recreation, emergency travel, immigration applications, and exchange-rate changes. International students should also keep emergency funds because family transfers, banking holds, or work delays can happen.
How do I open a Canadian bank account, and what documents should I bring?
Compare student chequing accounts before choosing a bank: monthly fee, debit transactions, e-transfer limits, international transfer options, branch access, and credit-card offers matter more than gifts. Banks must verify your identity with original identification. As an international student, bring your passport, study permit, UAlberta ONEcard if you have it, letter of acceptance or offer letter, and a verification of enrolment document from Bear Tracks or MyCreds if available. Requirements can vary by bank, so check the branch appointment instructions before you go.
Do international students need to file Canadian taxes?
Many international students should file an income tax and benefit return, even with little or no employment income, because filing can establish tax records and may allow the Canada Revenue Agency (CRA) to determine eligibility for credits or benefits such as the Canada Groceries and Essentials Benefit, which replaced the GST/HST credit in July 2026. Tax residency and eligibility depend on your situation, so use CRA guidance or a qualified tax clinic rather than guessing from social media.
What is a credit score, and should I build one as a student?
A credit score is used by lenders and sometimes landlords to estimate how reliably you manage borrowed money. You can start building Canadian credit by using a student credit card or other credit product carefully, keeping balances low, and paying the full balance on time every month. Do not carry debt just to build credit, and avoid applying for multiple cards quickly.
Can bursaries solve my tuition or living-cost shortfall?
Usually not by themselves. UAlberta bursaries and emergency funds can help with shortfalls or urgent situations. Build a realistic full-year budget before arrival and update it after seeing actual Edmonton costs.
Before you rely on this
- Do not rely on emergency funding as a primary financial plan.
Where can undergraduates look for emergency or financial support?
Undergraduate students should review UAlberta bursaries and emergency funding, speak with the Student Service Centre (SSC) for routing, and contact University of Alberta Students' Union (UASU) services if the issue overlaps with food, health, advocacy, or emergency student support. International students can also contact International Student and Visitor Services (ISVS) if the issue affects immigration, settlement, or crisis planning.
What scholarships and awards can I apply for as an international student?
For undergraduates, the U of A distributes over $28 million a year in scholarships and financial support, and a number of awards are specifically for international students starting a degree on a study permit. You must apply to a program before you can apply for entrance scholarships, and the deadline for application-based awards is January 10. One application form is assessed for all of them, on academics, leadership, inclusion and financial need. For graduate students, the Faculty of Graduate & Postdoctoral Studies administers about $29 million a year; the Izaak Walton Killam Memorial Scholarship is open to international students and covers the international differential fee, and Canadian national awards such as the Vanier are also open to you. Check the current pages for this year's values and conditions.
What is the difference between a scholarship, a bursary and an emergency loan?
A scholarship or award is normally given for academic achievement or other merit and does not have to be repaid. A bursary is non-repayable money awarded on demonstrated financial need. A short-term emergency loan is money you do have to pay back, meant to bridge a genuine cash-flow gap rather than fund a term. Student Financial Support runs workshops on applying for bursaries and scholarships, and is the right first stop if you are not sure which one your situation calls for. For graduate students there is a further distinction that matters: funding held as a scholarship is not employment, so it is not covered by the graduate assistantship collective agreement.
What food support is on campus beyond the food bank hamper?
More than most students realise. The Community Pantry in the Rutherford Library Atrium is drop-in and anonymous: any valid ONEcard, up to five items a visit, any time the library is open, with no intake form and no need to be a Campus Food Bank client. There is a free breakfast on Wednesday mornings from 8:30am at SUB and Campus Saint-Jean until it runs out. WECAN is a monthly bulk-buying program for low-cost fruit, vegetables and meat, open to the whole campus community. And there is a monthly Saturday grocery bus to No Frills if getting to a larger store is the problem. The hamper program is separate and is for food-insecure members of the U of A community including students, staff and recent alumni.
Which named scholarships can an international graduate student actually hold?
More than most people assume, and several are provincial rather than federal. The Alberta Graduate Excellence Scholarship (AGES) is worth $12,000 and international students on a valid study permit are eligible provided they are resident in Alberta, and it is nominated by your faculty, not applied for directly. Alberta Innovates Graduate Student Scholarships, including the Data-enabled Innovation stream, are explicitly open to Canadian, permanent resident and international students. The Izaak Walton Killam Memorial Scholarship is the U of A's most prestigious award, is open to international students, and covers the international differential fee. The Vanier Canada Graduate Scholarship is a national award open to international students. Queen Elizabeth II Scholarships go to master's and doctoral students each year, and the President's Doctoral Prize of Distinction tops up doctoral students who have won an eligible major scholarship. If your health research crosses faculties or spans two or more health disciplines, the TD Bank Financial Group Grant for Health Sciences Interdisciplinary Research is built for exactly that, and needs a 3.5 GPA. Deadlines differ for every one of these, and most are nominated internally by your department months before the published deadline, so ask your graduate coordinator early rather than watching the public dates.
Registration, academics, accessibility, and student records15
What is Bear Tracks?
Bear Tracks is UAlberta's secure self-service system for student information. Students use it to manage registration, schedules, grades, exam schedules, fee information, tax forms, and personal information. You need an active CCID to access most functions.
SourcesBear Tracks HelpWhat is a CCID?
Your CCID is your Campus Computing ID. It gives access to UAlberta systems such as Bear Tracks, UAlberta email, and other online services. Protect it with strong password habits and do not share login credentials with friends, agents, or family members.
SourcesBear Tracks HelpHow do I register for courses?
After accepting your offer and completing any required deposit or conditions, use Bear Tracks to build a schedule and enroll. Registration access may take time after offer acceptance or deposit processing. For degree requirements and course selection, use faculty advising, department pages, and official calendar requirements, not only peer advice.
How do I drop or withdraw from a course?
Check your course's exact add/delete and withdrawal deadlines first. Before the add/delete deadline, dropping removes the course from your record. After it, leaving is a withdrawal: it shows as a W on your record and fees may still be owed. International students should check with ISVS before reducing their course load.
- Find your course's add/delete and withdrawal dates on the Registrar's page and in Bear Tracks.
- Before the add/delete deadline, use Bear Tracks → My Schedule Builder, or Manage Classes → Drop Classes and Withdrawals. Replacing a course? Use Manage Classes → Swap, so the new class is added before the old one is dropped.
- After the add/delete deadline, use Manage Classes → Drop Classes and Withdrawals for an eligible withdrawal.
- Check that the change went through and that your updated schedule shows it in Bear Tracks.
Before you rely on this
- Graduate students should speak with their department before changing registration. Once web registration has closed, a graduate withdrawal needs a Withdrawal form, approved and processed by the Faculty of Graduate + Postdoctoral Studies.
What is ONEcard?
ONEcard is the official UAlberta student identification card. New students usually need to register in at least one class, upload a photo, wait for approval, and pick up the card with government photo ID and UAlberta student ID. Remote students may have virtual ONEcard options.
SourcesONEcardWhere can I get academic skills, writing, and learning support?
The Academic Success Centre offers academic advising, learning support, workshops, online resources, and writing support for undergraduate and graduate students. Use it early for writing, exam preparation, time management, reading strategies, and adapting to Canadian academic expectations.
SourcesAcademic Success CentreHow should I talk to professors and use office hours?
Start respectfully with “Professor [Last Name]” or “Dr. [Last Name]” if they use that title, then follow the name or form of address in the syllabus or email signature. Teaching Assistants (TAs) are often addressed by first name, but check how they introduce themselves. Office hours are scheduled times for students to ask questions about course concepts, assignments, feedback, exams, research interests, or academic direction; you do not need to be failing to use them.
SourcesAcademic Success CentreWhere can I get help with research, citations, and library access?
Use UAlberta Library for research help, subject guides, databases, borrowing, citation support, course materials, study spaces, and interlibrary loan. Your ONEcard may also connect you to additional library access such as the Edmonton Public Library L-Pass for eligible students.
SourcesUAlberta LibraryWho can help if I think I was treated unfairly in an academic or administrative process?
Student Ombuds is a confidential, impartial service that helps students understand policies, fairness concerns, academic issues, discipline processes, interpersonal conflict, and options for next steps. Ombuds does not replace faculty processes but can help you navigate them.
SourcesStudent OmbudsWhere can I report or discuss discrimination, harassment, or serious misconduct?
The Office of Safe Disclosure and Human Rights provides a confidential space to discuss discrimination, harassment, accommodation concerns, wrongdoing, health and safety concerns, and other misconduct-related issues. You can ask about options before deciding whether to make a formal report.
I am a first-year engineering student and I am struggling. Where do I go?
The Engineering Student Success Centre (ESSC). Teaching assistants are there daily for questions in the first-year core: MATH 100, 101 and 102, ENGG 130, EN PH 131, PHYS 130, and CHEM 103 and 105, and both group and one-on-one tutoring are free. Before midterms and finals the ESSC runs review sessions and mock exams you can sit as practice. Join the ESSC Canvas page for the schedule and announcements. Go in week three when you first do not understand something, not in week ten when it has compounded.
Can I get an enrolment letter without paying the MyCreds fee?
Yes: the Registrar publishes a free pickup option for current students through its Enrolment Verification Request Form. MyCreds delivery is a separate paid option. You can also contact the Student Service Centre through the support portal to ask whether an enrolment-letter service meets your specific need.
- Use the Registrar's linked Enrolment Verification Request Form and select free pickup at the Student Service Centre or Augustana office.
- Allow the published 10 business days for processing.
- For the support-portal route, sign in and look for 'Enrolment Letter Request' if available, or submit a student-service enquiry explaining the letter's purpose, terms and deadline.
- Confirm whether pickup, a scan or digitally verified delivery is required by the recipient before ordering.
Before you rely on this
- The exact 'Enrolment Letter Request' portal item and a universally free digital-ticket route could not be verified publicly. Ask SSC to confirm any fee and delivery method.
- A free printed letter may not replace MyCreds where a recipient requires secure digital verification.
I am ill or have a family emergency and will miss an exam. What do I do?
For a midterm, contact your instructor immediately and follow the syllabus. For a final, check your home faculty's deferred-exam process and contact its student office promptly. Approval depends on the circumstances and academic rules; it is not automatic.
- Tell the instructor or faculty which course/exam is affected and what happened.
- For a final, locate your faculty's official form and deadline. Engineering publishes a two-business-day deadline after the missed final, or as soon as reasonably possible.
- Submit the requested explanation/documents and keep the confirmation.
- Watch for the decision and any replacement exam arrangements.
Before you rely on this
- The Engineering procedure is an example, not a substitute for another faculty's instructions.
- Ask for guidance early; do not assume an email alone completes a formal final-exam request.
Where can I get free books or avoid buying every textbook?
Check the U of A Library for borrowable or online copies and ask your instructor about open educational resources. Courses marked Zero Textbook Cost (ZTC) use required materials without textbook charges. EPL is another option for borrowing books once your membership is active.
- Check the syllabus and required edition before buying.
- Search the Library and ask library staff about available copies or alternatives.
- Look for ZTC courses in Bear Tracks or My Schedule Builder where they fit your program.
- Ask your department or student association about any current book swaps or donation shelves; availability varies.
Before you rely on this
- A standing Bookstore program giving every student free textbooks was not verified.
- The Course Material Access program described by the university charges a flat term fee; it is not a free-book scheme. Check its current terms before purchasing elsewhere.
Graduate student-specific questions12
What is the GSA?
The Graduate Students Association represents UAlberta graduate students and negotiates or provides graduate student services, advocacy, and resources. Check GSA pages for orientation, health/dental coverage, U-Pass, financial support, and wellbeing services.
What is GSAP?
The Graduate Student Assistance Program is a confidential counselling and support program for eligible graduate students and, where applicable, partners or dependents. It can support concerns such as stress, anxiety, depression, conflict, finances, and family issues.
What should I do if I have a conflict with my supervisor?
Start by documenting the issue, reviewing department and Faculty of Graduate & Postdoctoral Studies expectations, and seeking confidential guidance before escalation. Useful contacts may include your graduate program administrator, associate chair/graduate coordinator, GSA, Student Ombuds, Safe Disclosure and Human Rights, or Counselling and Clinical Services.
How can I apply for the GSA Emergency Bursary?
The GSA Emergency Bursary helps eligible graduate students facing an unexpected emergency expense. Starting in Fall 2026, its funding is distributed through the Domestic and International Supplementary Bursary programs. International students should follow the International Supplementary Bursary route linked from the Registrar's bursary page.
- Read the current GSA Emergency Bursary page and follow the relevant supplementary-bursary application link.
- Check the intake dates and sign in to the financial-support application system.
- Explain the emergency, your financial shortfall and other funding explored; provide supporting documents.
- International students should explain their original funding plan and what unexpectedly changed. Monitor university email for follow-up.
Before you rely on this
- The published maximum is CAD 4,000, subject to assessed need and available funds; approval is not guaranteed.
- Older pages describe a separate year-round application. Follow the Fall 2026 instructions and contact bursaries@ualberta.ca if the portal is unclear.
What is the Professional Development Requirement, and how many hours do I need?
Every graduate student has to complete a two-part Professional Development Requirement before convocation: an Individual Development Plan (IDP), and eight hours of professional development activities. The two are separate: completing your IDP does not count toward the eight hours. Instead the IDP is the career plan the eight hours are supposed to be based on. Your eight hours must be inspired by your IDP and approved by your supervisor and department, and master's students must have all eight done by the time of degree completion. Both parts are submitted to your graduate coordinator or graduate chair.
- Collect attendance records and record each activity's date, duration and relevance to your IDP.
- Ask your supervisor/program office which activities are approved.
- Submit the IDP and Professional Development Completion Form, or your department's equivalent, and request confirmation that completion is recorded.
Before you rely on this
- These are PD activity hours, not ordinary course credits.
- Check separate ethics/academic-citizenship and department requirements too.
What counts as a professional development activity, and how do I find them?
An activity counts if it develops you professionally, is inspired by your IDP, and your supervisor and department approve it. In practice that covers workshops run by the Faculty of Graduate & Postdoctoral Studies, career and communication training, teaching development, conference and leadership activity, and department-run sessions. GPS publishes a training and events calendar that is the easiest source of qualifying hours.
Before you rely on this
- Because approval sits with your supervisor and department, confirm an activity counts before you rely on it rather than after.
What is an IDP, and when do I have to finish it?
An Individual Development Plan is an individualized career plan you write with your supervisor. It is a required part of the Professional Development Requirement, and it is the thing your eight PD hours are meant to be built on, so leaving it until the end inverts the order and leaves you scrambling to find eight hours that retroactively fit. The deadline runs from the start of your program: 12 months for full-time master's students, 24 months for part-time master's students, 18 months for full-time doctoral students and 36 months for part-time doctoral students. Master's students must finish the eight PD hours by degree completion, and almost all doctoral students must finish within their first three years.
Before you rely on this
- Departments may have their own forms or incorporated PD activities. Confirm how the requirement is fulfilled in your program.
When do I have to hold my candidacy exam, and how far before the defence?
A doctoral candidacy examination must be passed within three years of entering the PhD program, and no less than six months before the final oral examination. Scheduling a defence too soon after candidacy is a common reason a date gets refused. Departments set the format on top of the Faculty rules; several require a written research proposal that you then defend orally. Ask your department for its own version.
Before you rely on this
- That six-month gap is a rule, not a guideline.
Who has to be on my examining committee, and how early should I book it?
Formal examining committees are required for thesis-based master's final examinations, doctoral candidacy examinations and doctoral final examinations. Every examining committee must have a chair who is not your supervisor, and who has enough experience of graduate examinations to run it fairly. Start scheduling months out rather than weeks: you are looking for a single date that works for your committee, an external examiner and a non-supervisor chair, and that is the step that slips.
How many courses do I have to take in my graduate program?
There is no single university-wide answer: coursework requirements are set by each department and program, and they differ substantially even between programs in the same faculty. Your two authoritative sources are your program's entry in the University Calendar and your graduate program coordinator; your supervisor confirms which specific courses fit your research. Confirm the requirement in writing in your first term. Assuming your requirement matches a friend's in another department is one of the easier ways to lose a term.
Can I add a course late or get a "force add" as a graduate student?
Start with the department that teaches the course and your graduate program coordinator. While web registration is open, add unrestricted courses in Bear Tracks. After it closes, the Graduate Program Manual requires a Courses to be Added/Deleted form: you sign it, and the teaching department submits it with its approval and an instructor's note confirming you have attended or are expected to succeed despite starting late. This is an approval process, not a guaranteed way around the registration deadline.
Before you rely on this
- The Faculty of Graduate + Postdoctoral Studies returns forms that are missing the instructor's note or the department's approval.
- Some departments call a seat override a "force add", but for a late graduate registration the official form and the department's process are what count. Ask immediately whether your request is still eligible and when GPS must receive it.
How do I apply for the GSA Child Care Grant?
The GSA Child Care Grant helps eligible graduate students offset child-care costs. Open the GSA Grants page and use its Child Care Grant form link. Sign in with your UAlberta email to access the grant application.
- Review the current eligibility policy and funding availability.
- Prepare academic/employment information for you and your partner, household income for the previous 12 months, and your children's names and ages.
- Provide fee assessments, children's birth certificates and proof of each parent's income, as requested.
- Submit through the linked GSA grants portal and respond to follow-up requests.
Before you rely on this
- Funding is limited and offered under GSA policy; it is not an automatic benefit.
- Use the GSA grant portal, not Alberta's child-care-provider claims portal. Questions: funding@gsa-ualberta.ca.
Working in Canada and the Social Insurance Number (SIN)10
Where do I get a SIN?
Apply through Service Canada online, by mail, or in person. You generally need valid identity and immigration documents. Temporary residents normally need a work permit or a study permit that states they may work or may accept employment. UAlberta welcome programming may also point you to term-specific SIN information.
Can I work before my classes start?
No. IRCC states that students can only start working in Canada once their study program has started.
Before you rely on this
- Even if your permit allows work, do not begin work before your program start date.
SourcesWork off campus - IRCCHow many hours can I work off campus during regular academic terms?
IRCC currently states that eligible students may work up to 24 hours per week off campus during regular academic terms. Exceeding the limit can violate study-permit conditions and affect future applications.
Before you rely on this
- Because this number has changed in recent years, always verify the current IRCC page before relying on it.
SourcesWork off campus - IRCCCan I work full time during scheduled breaks?
Eligible students may generally work full time during regularly scheduled breaks, such as winter or summer breaks, if they meet IRCC conditions before and after the break. Students on unauthorized leave, not studying full time when required, or between schools may have different restrictions.
SourcesWork off campus - IRCCMy study permit does not say I may work. What should I do?
IRCC says students whose permits are missing work conditions may need to request an amendment before they can obtain a SIN and work. Contact ISVS if you are unsure.
Before you rely on this
- Do not work and do not apply for a SIN until the permit conditions are fixed.
Do I need a separate co-op work permit for internships or required placements?
IRCC announced that, as of April 1, 2026, eligible post-secondary international students no longer need a separate work permit for required student work placements such as co-ops or internships when the employer is approved by the designated learning institution. Check IRCC and your faculty, because eligibility and implementation details matter.
Where can I find student jobs and career support?
Use the UAlberta Career Centre for resumes, interviews, job search, career planning, and fraud awareness. campusBRIDGE is a key platform for job postings, career events, experiential learning, and work-integrated learning. International undergraduates should also check the International Student Summer Employment Program (ISSEP, formerly ISWEP), which posts summer jobs on campusBRIDGE; graduate international students are not eligible.
What should I know about job scams?
Be cautious with jobs that ask for money, personal banking information, cryptocurrency transactions, cheque deposits, package forwarding, or work that sounds too easy for unusually high pay. Use the Career Centre and official postings when possible, and never share your SIN until an employer legitimately needs it after hiring.
SourcesCareer CentreI received a high-paying student job email asking me to deposit a cheque or buy equipment. Is it safe?
Treat this as a possible job scam. The university warns about fake job offers involving fraudulent cheques, money transfers and requests for personal information. Verify the employer through an independently found official contact before sending information or accepting money.
- Do not deposit a suspicious cheque or forward money to a supposed supplier.
- Contact the named employer or department using contact details you find independently.
- If you already sent funds or banking details, contact your bank immediately.
- Report the incident through university security/support channels and, where appropriate, police or the Canadian Anti-Fraud Centre.
Before you rely on this
- A familiar name or university-looking sender does not establish that the offer is genuine.
Careers, networking and life after graduation19
How early should I start career planning?
Start in first year. International students have extra constraints such as work authorization, SIN timing, Canadian resume norms, networking expectations, co-op or internship rules, and PGWP planning. Use the Career Centre early, not only after graduation.
SourcesCareer CentreWhat is campusBRIDGE?
campusBRIDGE is a UAlberta platform for career development, job postings, events, experiential learning, and work-integrated learning opportunities. Use it together with Career Centre resources to avoid scams, prepare resumes, and find relevant opportunities.
How do I start building a professional network while I study?
Begin with the Career Centre, because its events are built for students meeting professionals for the first time. Career Coffee Chats are free, relaxed conversations with alumni and people working in your field. Employer information sessions and career fairs let you talk to recruiters directly, and the Job Shadow Program places you in a workplace for a day. If you want someone to guide you over a few months, apply to the Career Mentoring Program: it matches you with a mentor for about 12 hours over four to six months, runs once a year with applications opening in late August, and charges a small fee.
- Pick one Career Coffee Chat or employer session to attend this term.
- Add a line to your calendar for late August so you do not miss the mentoring application.
- Follow up with anyone you meet on LinkedIn, mentioning where you spoke.
What is an informational interview, and how do I ask for one?
It is a short conversation with someone working in a job or field you are curious about, where you ask about their work rather than for a position. Send a brief, polite message that says who you are, what caught your interest in their career, and whether they would have 15 or 20 minutes to talk. Prepare a few questions, keep to the time you asked for, and thank them afterwards. U of A graduates are often happy to help a current student, so alumni chapters and the alumni filter on LinkedIn are a good place to start.
Should I join a professional association in my field?
If your field has one, it is worth looking into before you graduate. Professional associations hold events and training where you meet people already working in Alberta, and in regulated fields the association is also the body you will register with. Common ones include APEGA for engineering and geoscience, CPA Alberta for accounting, CPHR Alberta for human resources and CIPS Alberta for information technology. Your department can tell you which body matters for your program, and each association's website lists any student or early career options.
Can I get a paid research internship through Mitacs?
Yes, if you have a professor to supervise you and an organization to work with. Mitacs Accelerate funds research projects between a U of A professor and a partner in Canada, such as a company, non-profit, hospital, city or Indigenous government. International students with a study permit can apply, and so can undergraduates, graduate students and recent graduates, although the university looks at recent graduates case by case. Each internship unit lasts four to six months and is worth $15,000. The partner pays half and Mitacs pays the other half. You receive at least $10,000 as a stipend or salary, and up to $5,000 can go to research costs. There is no deadline, so you can apply at any point in the year.
Before you rely on this
- Mitacs does not find partner organizations for students. Most interns start with a professor who already works with industry, so ask your supervisor or a professor in your field first.
- You can only hold one Mitacs internship at a time.
How do I apply for a Mitacs internship at the U of A?
You apply together with your supervisor and the partner organization, not on your own. The U of A has two Mitacs advisors, listed on the university's Mitacs page, and most applications need one of them to know about the project. The university also has to approve the proposal before it goes to Mitacs, and Mitacs then takes about six to eight weeks to review it.
- Talk to your supervisor, or a professor whose research fits, about a project and a possible partner.
- Contact one of the U of A's Mitacs advisors to check the idea and which funding model fits.
- Write the proposal with your supervisor and the partner.
- Your supervisor sends it for university approval at least five business days before it goes to Mitacs.
- Pick a start date that leaves room for the six to eight week review.
Does Mitacs fund internships that are not research projects?
Yes. The Mitacs Business Strategy Internship funds projects that help an organization with marketing, operations, finance or another business problem. Registered students at any level can apply, including undergraduates and international students, and you still need a faculty supervisor. A four-month internship is worth $10,000, with the partner paying $5,000. There is also a $15,000 option where the partner pays $7,500 and up to $5,000 can go to project costs. Internships can be stretched to six months, and review takes about four weeks.
Can Mitacs pay for me to do research in another country?
The Mitacs Globalink Research Award funds a research project at a university abroad. It is open to full-time undergraduates who have finished second year, graduate students and postdoctoral fellows. You plan the project with your supervisor and a researcher at the host university. It pays $6,000 for a project of 12 to 24 weeks, or $12,000 for a longer project or two shorter ones, and applications are open all year.
Before you rely on this
- You cannot do the project in a country where you hold citizenship, so it cannot be used for research back home.
- Apply at least 16 weeks before you plan to leave. You can hold at most two award units in your lifetime.
What is the FIRST Jobs program, and can international students join?
FIRST Jobs is run by Technology Alberta. It places Alberta students and recent graduates in paid, part-time work terms with tech companies in the province. The roles are not only for coders. Companies look for people from business, arts, science and technology. You are paid $20 an hour, the work can be done remotely as long as you live in Alberta, and you attend professional development sessions during the term, with a certificate if you finish them. International students can join if the hours keep them within their off-campus work limit.
Before you rely on this
- You must be a current student at an Alberta post-secondary, or have graduated in the last 12 months, and live in Alberta, be over 18 and have a LinkedIn profile.
- The program is meant for people who are unemployed or underemployed, and you can only be funded for one position, ever. You cannot join if you have done FIRST Jobs or NExT Level Careers before.
How do I apply for FIRST Jobs, and is it open right now?
FIRST Jobs runs in cohorts. The most recent one, called TechBOOST, ended in April 2026 and the next start date has not been announced. The application form still takes sign-ups for future cohorts, so you can register now and be ready when postings open. You only apply to the program once, then apply to individual companies through the FIRST Jobs portal.
- Fill in the job seeker application on Technology Alberta's FIRST Jobs page.
- Once you are accepted, go through the pre-program materials.
- Apply to company postings on the FIRST Jobs portal and interview with the employers who contact you.
- Start your work term as a part-time contractor and attend the professional development sessions.
Before you rely on this
- Recent postings were for 100 or 200 hours in total, at 10 to 40 hours a week. During term, choose a schedule that fits under your off-campus work limit alongside any other job.
Do internships and contract work count toward my off-campus work limit?
Usually yes, unless the work is a required part of your degree. During regular terms you can work up to 24 hours a week off campus, and all your off-campus work counts together toward that number. The U of A says an internship you take by choice, rather than for your degree, counts as off-campus work. FIRST Jobs hires students as contractors, and IRCC says self-employed students have to track their own hours and be able to prove they stayed within the limit. Mitacs pays interns through the university, but neither Mitacs nor the U of A says how that counts, so ask ISVS before you accept one.
Before you rely on this
- Your study permit has to allow off-campus work, and you need a SIN before you start.
- Keep a simple record of the hours you work each week. It is your proof if IRCC ever asks.
What is Edmonton Unlimited, and what can students use there for free?
Edmonton Unlimited is the city's innovation agency, and it helps startups and tech companies grow. Its downtown space at 10107 Jasper Avenue has free hot desks for the tech community, first come first served, and meeting rooms you can book for up to three hours a day. It runs events through the year, including lunch-and-learns, pitch nights and Edmonton Startup Week, which is one of the easiest ways to meet founders and people hiring in tech. It also has a job board, and you can book a free 30-minute meeting to talk through an idea. Its ELITE program offers entrepreneurship training and a paid internship to young Black founders aged 15 to 22.
Where can I get help with a startup idea as a student?
Start on campus. eHUB, the U of A's entrepreneurship centre, offers mentorship, a co-working space, possible early funding and a Certificate in Innovation and Entrepreneurship, and you are welcome with just an idea. The Student Innovation Centre gives you project rooms, equipment and free workshops for building prototypes. Edmonton Unlimited's Innovation on Campus team gives free advice to U of A students, staff and recent alumni. For a structured program, Edmonton Unlimited's Student Founders offers free coaching, workshops and a pitch night, in a Launch stream for early ideas and a Grow stream for ventures already under way.
Before you rely on this
- Student Founders is free and pays a small honorarium when you finish. You need to live in the Edmonton area, study at an Edmonton post-secondary and have a technology idea, and sessions are in person on Tuesday evenings. In 2026, applications ran from February 15 to April 10.
- Earning money from your own business can count as self-employment on a study permit. Read the question on internships and your work limit above, and check with ISVS first.
What should I do before graduation if I want to stay and work in Canada?
Before your final term, review PGWP eligibility, confirm full-time history and any leaves or part-time terms, check passport validity, confirm completion-letter timing, and understand whether you can work while waiting for a PGWP decision. Contact ISVS for UAlberta-specific guidance and check IRCC before making travel or employment decisions.
What career support can I still use after I graduate?
Graduating does not cut you off. The Career Centre keeps serving U of A graduates, including its mentoring program and coffee chats. The Alumni Association adds Alumni to Alumni Mentorship for people early in their careers, discounted career coaching and short Life After University courses, and campusBRIDGE has a job board for alumni. Outside the university, the Government of Canada's Job Bank lists jobs across Alberta, and a free account lets it match you with postings.
I am on a PGWP. Which employment programs in Edmonton can I join?
Read the eligibility line first, because a lot of newcomer employment programs are funded only for permanent residents. The Newcomer Centre's STEP program in Edmonton does accept Post-Graduation Work Permit holders, and helps with résumés, cover letters, interviews and career planning. Your U of A Career Centre and Alumni Association services continue as well. Programs that require permanent residence, such as ERIEC's Career Mentorship Program, are worth coming back to once you have it.
Does the work I do on my PGWP count toward permanent residence?
It can. The Canadian Experience Class, part of Express Entry, asks for at least one year of skilled work in Canada, which is 1,560 hours, within the three years before you apply. The job has to fall in NOC TEER category 0, 1, 2 or 3. Work you did while studying full time does not count, and neither do co-op terms. That makes the kind of job you take on your PGWP important. Read IRCC's requirements in full and speak to ISVS before you plan around this.
Do I need my education assessed to work in Alberta?
Your U of A degree is Canadian, so it does not need an assessment. Assessments are for education completed outside Canada. If you have an earlier degree from another country, an employer, a regulatory body or an immigration program may ask for it to be compared to Canadian standards, and in Alberta the International Qualifications Assessment Service (IQAS) does that. Confirm which assessment the organization accepts before you pay for one.
SourcesIQAS - Government of Alberta
Filing your taxes: slips, scholarships, family and benefits8
Which tax software should I use, and does it cost anything?
Any CRA-certified software can file your return with NETFILE. UFile ONLINE is free for post-secondary students at any income, NETFILE included: you enter its student code on the Special offers page after your T2202. If you would rather have a person do it, free tax clinics run by volunteers help people with a modest income and a simple tax situation. The Filing your taxes page on this site walks through UFile screen by screen.
Which tax slips do I need, and where do I get them?
A T4 from each employer for work income, a T4A for scholarships, bursaries and awards (box 105), a T5 from your bank if you earned $50 or more in interest, and a T2202 for tuition, which UAlberta students download from Bear Tracks. Slips for a year arrive early in the next year; wait until you have them all before filing, because a slip left off means the CRA changes your return later.
Before you rely on this
- Interest under $50 has no T5 but still has to be reported.
Do I pay tax on my scholarship or bursary?
Usually not, but you still enter the slip. Post-secondary scholarships, fellowships and bursaries are generally fully exempt when you were a full-time qualifying student in the program the award supports. Enter the T4A box 105 amount and your T2202, and the software applies the exemption. Part-time students and research grants follow different rules.
This is my first year in Canada. What is different about my return?
You give the date you became a resident, report your world income from that date on, and report the income you earned outside Canada before arriving so the CRA can work out your credits and benefits. In UFile this is the Immigrant topic in Interview setup. To start receiving the Canada Groceries and Essentials Benefit for the year you arrived, newcomers send Form RC151, which is also available as a web form.
My spouse and children are still back home. What do I report?
If you were married or common-law on December 31, you give your spouse's details and net world income in your return even if they lived abroad; in UFile that is Spouse interview type, set to Net income only when your spouse does not file in Canada. For benefits, the CRA also asks for a non-resident spouse's income on Form CTB9. The Canada Child Benefit needs the child to live with you, and a temporary resident qualifies only after living in Canada for the previous 18 months with a valid permit in the 19th month.
What happens to tuition credits I cannot use this year?
They carry forward. With little income you do not need the tuition credit to reduce tax this year, so it is recorded and waits for a year when you earn more, which for many students is after graduation. You can transfer part of the current year's amount to a spouse or parent instead, up to the federal maximum, but only to someone who files a Canadian return and can use it.
Do I need a foreign property form for my bank account back home?
Only if the total cost of your specified foreign property, which includes money in bank accounts outside Canada, was more than CAN$100,000 at any time in the year. Then you file Form T1135 with your return; in UFile you answer Yes to the foreign property question on the CRA questions page. Below that amount, answer No.
SourcesForm T1135 - CRACan I file my very first return online?
Yes, in most cases. UFile's Review stage tells you whether your return is eligible for NETFILE. The Access Code from a previous Notice of Assessment is optional and does not apply to a first return, so leave it blank. After you file, keep the NETFILE confirmation number; your Notice of Assessment arrives afterwards and has the Access Code for next year.
Community, belonging and recreation12
What is the International Students Association?
The International Students Association (ISA) is a student representative association for international students at UAlberta. It provides advocacy and community connection. Check the ISA website and current social channels for events, elections, campaigns, and ways to get involved.
Where can I find cultural, faith, national, or interest-based student groups?
UAlberta recognizes hundreds of student groups, including cultural, religious, recreational, academic, residence, and shared-interest groups. Because student groups change frequently, browse the official student-groups directory or UASU group listings rather than a static list.
SourcesStudent groupsHow can UASU help undergraduate international students?
UASU represents undergraduate students and provides or connects students to services such as the Health and Dental Plan, Peer Support Centre, Safewalk, student groups, advocacy, and student representative associations. International undergraduates can also use UASU advocacy and elections to raise international-student concerns.
SourcesUASUHow can the GSA help graduate international students?
GSA represents graduate students and coordinates graduate-specific services including health/dental plan information, GSAP, graduate advocacy, and emergency bursary information. Graduate international students should check GSA resources in addition to ISVS and their academic department.
SourcesGSA servicesWhat is First Peoples' House, and should international students know about it?
First Peoples' House supports First Nations, Métis, and Inuit students through community, cultural connection, holistic support, academic support, housing resources, and related programs. International students who are not Indigenous to Canada should not treat FNMI-specific services as general international-student services, but should know the office exists, respect Indigenous spaces, and attend open learning opportunities when invited.
SourcesFirst Peoples' HouseAre there prayer, meditation, or chaplaincy supports?
Yes. UAlberta Interfaith Chaplains support students, staff, and faculty whether or not they identify with a faith tradition, and UAlberta lists multi-faith prayer and meditation spaces. For urgent safety or mental-health crises, use emergency and crisis resources rather than chaplaincy alone.
SourcesInterfaith ChaplainsWhat if I feel lonely or culturally isolated?
Use a combination of supports: ISVS settlement and events, ISA community, UASU or GSA services, student groups, residence programming, recreation, faith or cultural groups, the Peer Support Centre, and Counselling and Clinical Services. Loneliness is common in the first year and is a valid reason to seek support early.
Can I be paid for a student leadership position, and can international students hold one?
Yes. The senior student union roles are paid positions, not volunteer ones. Undergraduates elect the UASU executive (President and four Vice-Presidents) plus Students' Council every March. Graduate students elect the GSA's Directly-Elected Officers (President, VP Academic, VP External, VP Indigenous Relations, VP Student Life, VP Student Services and Associate VP Labour) each February, along with ten Councillors-at-Large. International students have held these roles. Because they are paid and typically full-time for a one-year term, confirm two things before you nominate: what the current remuneration and time commitment actually are, and how a full-time paid position sits with the work conditions on your study permit. ISVS is the right office for the second question.
What does CCR mean at UAlberta?
Many UAlberta pages use CCR to mean Campus and Community Recreation, which operates recreation programming and facilities: fitness classes, intramurals, club sports, aquatics, climbing, and wellness activities. If you mean co-curricular records instead, UAlberta uses different program-specific language, so check your faculty or campus experiential-learning systems.
Why should international students use recreation services?
Recreation is not just fitness. It can reduce isolation, build routine, help with winter mental health, and create low-pressure ways to meet people. If you are nervous about joining, start with beginner-friendly classes, intramurals, drop-in activities, or residence recreation programming.
Where are the gyms on campus, and is one included in my fees?
There are two. The Hanson Fitness + Lifestyle Centre is the main campus gym, on two levels inside the Van Vliet Complex on North Campus. If you have paid the Athletic and Recreation fee with your tuition, you already have access for the terms you are registered in, and you tap in with your ONEcard. The Saville Fitness Centre is a 3,000 sq ft facility on the second floor of the Saville Community Sports Centre on South Campus; it is not covered by that fee, so students get a discounted rate but still buy a membership or drop-in pass at the customer service desk. If you only want a gym, Hanson is the one your fees already cover. Check the locations and hours page before going, because hours change between terms.
Can I swim, climb or play a sport on campus without paying extra?
Mostly yes, because the Athletics and Recreation Fee comes out of your tuition and your ONEcard is the access card. On North Campus that covers the Aquatics Centre, where students swim on a drop-in basis in two pools: the East Pool is a warmer, shallower six-lane 25-yard pool used for recreational swims, and the West Pool is a cooler T-shaped tank for lap swimming with a deep end and a diving board. It also covers the Wilson Climbing Centre, where full-time students in Fall and Winter term climb free and can rent shoes and a harness rather than buying gear, and the Green and Gold Gymnasiums, where drop-in basketball and badminton run through the week. In total there are fourteen drop-in activities, including beach volleyball, pickleball, skating, soccer and group fitness. Bring your ONEcard, check the schedule for the activity you want because times change between terms, and note that space is first come, first served. Courts for squash, racquetball, wallyball, tennis and table tennis are reserved separately, and each person needs their own booking.
Devices, VPN, logins and account safety5
Can SSE give me a free laptop for coursework?
SSE offers eligible undergraduate and graduate students a Chromebook loan at no service charge, subject to availability. It is temporary: loans are normally for one semester, up to a maximum of two. The Chromebook supports browser-based coursework, Google Workspace and online meetings.
- Open the Chromebook Lending Program page and follow its request-form link.
- Complete the form and lending agreement; explain your temporary need.
- Follow the team's collection instructions and confirm the return date.
- For questions, email sselend@ualberta.ca.
Before you rely on this
- This is a loan, not a laptop to keep. You are responsible for care, return and applicable damage/loss charges.
- Check software compatibility first; a Chromebook may not run the specialist software your course or research needs.
How do I use the university VPN from off campus?
Install the university-supported Cisco Secure Client, called AnyConnect in older instructions, using IST's official guide. Connect to vpn.ualberta.ca and sign in with your CCID and password, completing any authentication prompts. An active university affiliation is required.
- Open 'Access the University of Alberta VPN' and use the download for your operating system.
- Install the client, enter vpn.ualberta.ca as the server and connect.
- Confirm the client says it is connected before opening a campus-only service.
- Disconnect when finished. If authentication fails, contact IST through the support portal.
Before you rely on this
- Some services need additional departmental permissions even when VPN is connected.
- For research papers, also try the Library's catalogue and authenticated links.
A research paper asks me to pay. How can I access it from home?
Start from the U of A Library website and search for the paper or journal, then follow the available online-access link and sign in with your CCID. The Library uses authenticated access for licensed resources. Connecting to the campus VPN is another option for resources that require the university network.
- Search the Library catalogue or databases using the article title or DOI.
- Follow the Library's full-text link and complete the university login.
- If access still fails, contact the Library and share the citation or DOI so staff can check available access options.
Before you rely on this
- The university does not subscribe to every publication; VPN cannot unlock a resource the university does not license.
I changed phones or am travelling and cannot use Duo to sign in. What can I do?
Use the university's Duo device-management instructions to re-enrol your phone if you still have a working verification method. If you have lost access to your original number and other enrolled methods, contact IST for account-recovery help.
- Open the official MFA site linked in the university guide.
- At the Duo prompt choose 'Other options' → 'Manage devices' and verify your identity.
- Add or re-enrol your device using the guide. If you cannot authenticate, contact IST.
- Before travel, arrange a supported backup method; the university guide discusses a hardware fob for travel without mobile connectivity.
Before you rely on this
- Duo can be restricted in some sanctioned locations; check the official guide before travelling.
- Never share one-time codes or approve someone else's login request.
An email says my U of A account will be deleted unless I sign in. What should I do?
Do not use the email's links or provide your password, SIN or verification codes. Open university services through your usual official address and contact IST to check the message. Students on r/uAlberta report phishing emails using account-deactivation threats.
- Report the message to phishing@ualberta.ca, the address on IST's current incident-reporting page.
- If you entered your password, change it through the university's official account-management service and tell IST promptly.
- If you shared financial information, contact your bank; if you approved an unexpected Duo prompt, tell IST.
Before you rely on this
- Only approve authentication prompts for a login you initiated.
Free tools, courses and library access you already qualify for5
How do I get free Edmonton Public Library access through the university?
EPL lists the University of Alberta as an L-Pass partner. Follow the U of A L-Pass link on EPL's membership page and complete the university registration instructions. If you live in Edmonton, you can also apply directly for a free EPL card.
- Open EPL's membership page and select 'University of Alberta L-Pass'.
- Complete the linked registration steps; ask the university Library if you need help with the credentials issued.
- For a standard Edmonton-resident card, follow EPL's registration and identification/address requirements.
Before you rely on this
- L-Pass, ONEcard and Arc/U-Pass serve different purposes.
- A TAL or ME Libraries borrowing arrangement does not provide the same access to EPL's online resources.
How do I use LinkedIn Learning free through EPL, and will I get certificates?
Open LinkedIn Learning from EPL's online learning page and sign in with your library card number and PIN. EPL provides free course access. However, LinkedIn's current certificate guidance explicitly excludes library patrons from accessing Certificates of Completion, so do not rely on EPL for a downloadable certificate.
- Activate your EPL membership or university L-Pass access first.
- Launch LinkedIn Learning through EPL's link instead of starting a paid personal trial.
- In the mobile app, use the library sign-in route and EPL's library ID: edmontonpublic.
- If a certificate is essential, check a separate qualifying subscription or institutional licence before beginning.
Before you rely on this
- LinkedIn course-completion certificates, where available, are not accredited degrees or professional software certifications.
- Library access should not be advertised as free certification for every LinkedIn Learning course.
How do I get the GitHub Student Developer Pack with my enrolment letter?
Apply for GitHub Education using your personal GitHub account and current proof of student status. GitHub accepts an enrolment-verification letter, transcript, class schedule or suitably dated student ID. If prompted, add and verify your UAlberta email on the account.
- Use a clear, current document showing your student status.
- Open your GitHub account's Education benefits settings and choose 'Start an application'.
- Complete the form and provide the requested academic email or documentation.
- After approval, open the GitHub Education portal and activate the partner benefits you want.
Before you rely on this
- You must be at least 13 and enrolled in a degree- or diploma-granting program.
- An enrolment letter supports verification but does not guarantee approval. Individual partner offers have separate limits and expiry dates.
Is there a separate free Google learning program for students?
Yes. Google's student education page lets students request 200 Google Skills training credits for online labs, courses and skill badges. These credits expire one year after issue. They are separate from the US$300 Google Cloud trial.
- Open Google Cloud's student page and choose 'Request credits'.
- Complete the linked Google Skills Student Training Credits Application with the requested student information.
- Follow the approval/redemption instructions and choose eligible learning activities.
Before you rely on this
- Training credits, skill badges, course completion and professional certification exams are different things.
- Availability and approval depend on the program's current terms. No universally free certification exam is promised.
How do I claim Google Cloud's $300 credit, and can it pay for certification?
Eligible new Google Cloud users can start a trial with US$300 in cloud-service credits valid for 90 days. These credits are for eligible Google Cloud usage, such as practising with cloud resources. They are not certification-exam vouchers or a promise of free Google Career Certificates.
- Open Google's official free-trial page and check new-user eligibility.
- Sign in and complete the identity/payment-method verification.
- Confirm that billing shows a Free Trial account and track the remaining credit and days.
- Use covered resources for practice; check a certification or course's own funding terms separately.
Before you rely on this
- This is not a student-only offer.
- The trial does not automatically charge for usage, but upgrading to a paid billing account enables charges for usage beyond credits/free allowances.
- Resources stop when the trial ends if you do not upgrade; save any work you need.
